Description
Know what to say, who should speak, and what needs to happen first when pressure hits.
Best for
Organizations that want a practical crisis-communications starting point without a live engagement.
Solves
- Leaders are not prepared for fast-moving communications pressure.
- There are no ready-made templates or response guides.
- The first-response process is unclear.
Delivery format and timing
Self-guided digital toolkit with materials, typically available as soon as 2–3 business days after purchase and completion of intake form.
What is included
- Crisis response checklist
- Holding-statement templates
- Stakeholder message map
- Escalation planning worksheet
- Social and media response prompts
Activities / approach
The consultant reviews the submitted context and an intake form, and prepares the toolkit package for client use.
Deliverables
- One digital toolkit bundle
- One implementation guide
Expected outcomes
- More confidence in the first 24 hours of a crisis.
- Less improvisation under pressure.
Possible add-ons / upgrades
- Add-on: Live Q&A/advisory consultation session, 60 minutes (starting from $200)
- Add-on: Light customization for one crisis scenario (starting from $1,000)
- Add-on: Follow-up review of draft messaging (starting from $1,000)
Client responsibilities / assumptions
Client adapts materials to its own risk context.
Out of scope
- Live crisis suppor
- Media relations execution
- Legal review
- 24/7 monitoring
Pricing
Starting from $2,500.
Frequently Asked Questions (FAQ)
- What happens after purchase?
The client receives an intake form and then the toolkit is prepared for delivery. - How quickly do clients receive it?
Materials are typically available as soon as 2–3 business days after purchase and completion of the intake form, provided intake details are submitted promptly. - Can this be customized for our top risk?
Yes. That is a common add-on. - Can this turn into a live engagement later?
Yes. The toolkit can be upgraded into Crisis-Ready Sprint or Program.
