Processes & Training

$2,000.00 excluding tax

Applicable taxes and service charges will be applied during checkout.

Many companies are eager to market and advertise their products or services in the hopes of increasing business. However, it is essential that they first understand who their optimal customers are, what type of relationship they want to have with them, how to best communicate with them, and how to sell or deliver their products or services to keep the clients coming back and attract new customers.

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Description

We create customized processes and training for your organization and your people in the following areas:

DISC Behavioural Assessments and Communications Training

If you want to develop effective team members, have them learn people. Personality assessments help participants identify their behavioral styles and learn to distinguish the behavioral styles of others. This training will help participants understand how others perceive them, how others process information, make decisions, and better understand their clients, leaders, and peers’ needs

 Customer Service Processes and Training

Our goal is to help you deliver exceptional customer experiences that drive customer loyalty. We create customized processes and training that teach your team how to manage better and deliver information, resolve complaints and conflicts, communicate effectively in person, by phone, email, and web conferencing, as well as how to recognize new opportunities.

 Sales Processes and Training

We design sales processes, practices, and disciplines that help your staff deliver on your brand’s promise of quality, value, service, results, and integrity. Our approach to developing sales processes and training will help your company gain new market share and further grow existing markets based on your specific business model, not your competitor’s. We desire to help you move your prospects from inquiry to a proposal to purchase.

Team Building Days

We love to create team-building activities specially designed for your organization’s unique needs that enhance communication, collaboration, trust, and problem-solving skills. These activities help teams and individuals have greater appreciation and respect for those they work with and for.

PRICE: To be determined. Please message me for a customized quote.

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Athena T.

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