We create customized processes and training for your organization and your people in the following areas:
DISC Behavioural Assessments and Communications Training
If you want to develop effective team members, have them learn people. Personality assessments help participants identify their behavioral styles and learn to distinguish the behavioral styles of others. This training will help participants understand how others perceive them, how others process information, make decisions, and better understand their clients, leaders, and peers’ needs
Customer Service Processes and Training
Our goal is to help you deliver exceptional customer experiences that drive customer loyalty. We create customized processes and training that teach your team how to manage better and deliver information, resolve complaints and conflicts, communicate effectively in person, by phone, email, and web conferencing, as well as how to recognize new opportunities.
Sales Processes and Training
We design sales processes, practices, and disciplines that help your staff deliver on your brand’s promise of quality, value, service, results, and integrity. Our approach to developing sales processes and training will help your company gain new market share and further grow existing markets based on your specific business model, not your competitor’s. We desire to help you move your prospects from inquiry to a proposal to purchase.
Team Building Days
We love to create team-building activities specially designed for your organization’s unique needs that enhance communication, collaboration, trust, and problem-solving skills. These activities help teams and individuals have greater appreciation and respect for those they work with and for.
PRICE: To be determined. Please message me for a customized quote.