Sherene C.
Management Consultant, Organizational Development (OD) Coach
I help organizations to achieve operational excellence that reflects their brand!
I help organizations to achieve operational excellence that reflects their brand!
Hi, I am Sherene, a 30 year veteran of the general (P&C) insurance industry, with extensive experience in insurance company, brokerage and MGA environments. I have served in leadership in one of Canada’s largest insurance brokerages, and with two major insurers, where I was recognized as an unforgettable champion for change. I am experienced at creating high performance teams, a strong coach and mentor, and awesome at creating Workflows and Procedures, I successfully apply Out-of-the-Box techniques to achieve “win-win” results.
In 2022, after much prompting by industry associates to serve in a well needed capacity, I sold my portfolio and launched my business as an independent Consultant and Coach. I may still be one of the industry’s best kept secrets – but not for long!
It is my strong belief that “you cannot manage what you cannot measure”.
As one who applies the logic of a deep thinker and has the passion of a winner, you will be working with a Certified Management Consultant & OD Coach who brings a unique and balanced perspective, coupled with insight and expertise, that will be a significant benefit to your organization.
Recent Work
Notable Career History
Education & Professional Development
Recent Work
Notable Career History
Education & Professional Development
Wouldn’t it be great to have a custom guide that reflects your organization's structure, yet tailored to help those in leadership become awesome in their role, by supporting and being supported by their peers across various...
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Sherene was my small business insurance advisor for many years. We built a good relationship over time and I trust her judgment and recommendations A few years ago, she made a commitment to help my business grow. She took the opportunity to come to my office to learn the business and to observe the operations and make recommendations. During that time, she helped with process improvements, including working with our software vendor to add new features to our CRM that would help us work smarter. In addition, she worked directly with me to create a new department focused on installation of appliances. As part of the process, she negotiated rates with contractors, championed the recruitment and selection of new installers, accompanied me to prospective suppliers to introduce them to the service, among other things. She also assisted staff with diffusing escalated situations with customers. Sherene is very thoughtful thorough, resourceful and very much a people person with a very warm disposition. She is also quite skilled at getting buy-in in from others and moving things along to completion. I experienced this while on a volunteer committee with her.
I’ve known Sherene for more than 10 years. She was my personal insurance broker and given her level of expertise and incredible knowledge, it was my sincere pleasure to include Sherene as one of my top-tier referees when clients requested an insurance provider. It was never surprising to receive positive feedback from clients who chose Sherene as their insurance broker because I had every confidence that she would not disappoint. Following are a few highlights from the feedback I consistently received about Sherene -- she is knowledgeable, personable, solutions oriented , resourceful and thorough - all of which were inline with my experience of her as a broker because these are the same traits I see in her. I have often reached out to Sherene for recommendations or solutions and she has consistently helped to solve challenges. If she didn't immediately have a solution, she would conduct the necessary research and get back to me in a timely manner. Alternatively, she would refer me to someone in a better position to assist, if the resolution was outside her scope. I see Sherene as quite the connector, very approachable and makes others feel comfortable and at ease.
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Daphné d –
We have been very impressed with Sherene’s ability to use her in-depth knowledge of the insurance sector and multiple experiences in field to bring value. On one of her assignments with APRIL, Sherene had to conduct in depth employee interviews. In that process, she was able to connect to the people, putting them at ease in order to get many insights from them. Sherene is well structured and organised. She’s great at following up and keeping the topics rolling. She meets all deadlines. Overall I really appreciate our cooperation.