Common questions
What is Cansulta?

Cansulta is an online consultancy platform that is meant to connect businesses to consultants. It’s an issue of access: qualified, experienced consultants are too hard to find and usually too expensive for small businesses or small-scale projects, so businesses settle for “good enough” decisions made internally. We believe everyone deserves access to the support needed to make optimal decisions—no matter how small or niche the challenge. So, we built Cansulta: the bridge between businesses and independent consultants. See our Who We Are page for more information.
How did Cansulta start?

Cansulta’s is a story of seeing a problem from both sides. As entrepreneurs ourselves, we’ve felt the panic of seeking help for challenges we couldn’t handle on our own. And as consultants, we were always frustrated by the number of people we couldn’t help. It was a clear and simple problem: some challenges demand expertise, but businesses rarely have easy access to experts when needed most. For more details, visit the About Us page.
How does Cansulta work?

We make it possible to find a vetted expert in minutes and book affordable consultations as short as one hour, so clients needn’t ever face a problem alone. Instead, they’ll be empowered to build their own team of expert advisors at a fraction of the cost of a big consultancy! For more details, visit the How It Works page.
Why is Cansulta more expensive than freelance sites like Upwork or Fiverr?

Cansulta is not a freelance “gig” or job website intended for you to find freelancers to take on tasks or jobs, it is a virtual consultancy that aims to provide entrepreneurial business leaders with quality advice and professional services from seasoned consultants. A freelancer is brought on for a particular job or project. This means they create a product or perform a service for you, whether that’s building a website, writing a press release, or creating a video for your product. A consultant, on the other hand, focuses on helping you transform your business in order to reach your objectives and grow. They offer innovative advice and guidance based on their experience. Consultants tend to be more expensive because they teach you how to do things, rather than doing those things for you.
What are the technical requirements?

The Cansulta website supports all modern and popular desktop, tablet and mobile devices, however not all features are available on all devices. You do not need to install any additional software or plugins to use Cansulta. On Windows, we recommend using the latest version of Chrome or Edge. On Apple devices, we recommend Safari or Chrome. We strongly recommend a desktop/laptop computer instead of a tablet or mobile device for all live Consultation Sessions. Note that screen sharing functionality depends on your device: For Apple devices, screen share is viewing only. For other devices, screen share is possible using Chrome or FireFox.
Does Cansulta support Internet Explorer?

No, Cansulta no longer supports Internet Explorer (IE). This decision was based on web browser capability: we have found increasing restrictions with Internet Explorer as it has become a legacy browser with limited support from Microsoft. Microsoft recently announced plans to end support for IE starting August 2021. Find out more here.
While Cansulta will remain accessible on Internet Explorer, many features will not work as intended. We will not provide technical support for this browser.
On Windows, we recommend using the latest version of Chrome or Edge. On Apple devices, we recommend Safari or Chrome.
Is Cansulta available worldwide?

Yes, Cansulta is available worldwide. There are consultants on the platform in many different geographical areas. You can see where each consultant is located when visiting their storefront, or browse for consultants in a specific region. As we expand, we are looking for even more geographically diverse team members to serve your needs better.
What if my question isn’t answered here?

If you can’t find the answer to your question in our FAQs, please visit our Contact Us page and fill out a form so that we can get back to you ASAP. Questions and answers will be added to this page regularly.