Alexandra Kapelos-Peters
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Languages
English, French
Location
Ontario, Canada
Regions
Global
Time Zone
Eastern
Credentials

Master of Business Administration (MBA),
Project Management Professional (PMP®),
Certified ScrumMaster (CSM®)

Expertise
Business Strategy, Communications, Finance, Human Resources, Marketing, Operations, Sales & eCommerce, Technology & Data

Expertise

Business Strategy
Communications
Finance
Human Resources
Marketing
Operations

Hi, I’m Alexandra!

I’m a results-oriented & data-driven digital Delivery, Product, Marketing, Operations, HR/Talent and PMO leader who gets things done.

I help businesses succeed through the efficient and effective use of people, process, and technology. My expertise is in general business and management consulting with focus on digital marketing, operations and process design, and finance.

I’m passionate about people and business: I love collaborating to solve concrete business problems through empathy, technology, and innovation, and I care deeply about efficient operations and effective business and people management.

I bring 15+ years of experience in professional services delivery, business consulting, digital marketing, and technology product design that spans industries. I’ve worked agency- and client-side at small startups, mid-size firms, with large companies, and for the government. Since 2018, I’ve also been privileged to work with distinguished clients through my own independent consulting practice.

I specialize in consulting for the healthcare/pharmaceutical, transportation, and education industries but welcome the opportunity to work with clients in all areas!

Education & Certifications

  • Master of Science (Innovation & Entrepreneurship), HEC Paris – In Progress
  • Master of Business Administration (Innovation and Value Chain Management), University of Illinois at Urbana-Champaign
  • Bachelor of Arts (English – Cultural Studies, Humanistic Studies), McGill University
  • PMP® (Project Management Professional), Project Management Institute
  • CSM® (Certified Scrum Master), ScrumAlliance

Over my career, I’ve led teams large and small in previous roles at Berkeley Payments (financial services), Publicis (advertising), Nurun (web and product strategy & design), Sapient (web development), K2 Digital/Klick (marketing technology), Mate1 (e-Commerce), IC Axon (pharmaceutical sales training), VIA Rail (e-Learning), and McGill University (IT training & support).

Notable Work History

  • Principal Consultant, AKP Solutions, 2018+
  • Co-Founder and COO, Stratenym, 2019+
  • Director of Operations, Nurun Toronto (Publicis), 2016-2018
  • Director of Project Management, K2 Digital (Klick), 2014-2016
  • Director of Operations, Mate1.com, 2013-2014
  • Project Director, Nurun Montreal (Quebecor Media), 2011-2013
  • Product Manager, CEC Publishing (Quebecor Media), 2010-2011
  • Senior Project Manager, IC Axon, 2008-2010
  • Learning Technologist, VIA Rail, 2006-2007
  • Instructional Multimedia Designer, McGill University, 2004-2006

2020

  • Finance process analysis, design, and automation for a 200+ person global agency
  • Digital marketing strategy for a language school expanding internationally
  • Leadership & strategy workshops for the leadership team of a large Canadian healthcare provider
  • Process design, documentation, and training for a 75+ person project in 25 countries for a multinational CPG company
  • Netsuite to Zoho Finance migration and configuration for a major agricultural retailer

2019

  • “Big data” Workforce Analysis for a global pharmaceutical company
  • Organizational design and business process optimization (documentation & automation) for a mid-sized FinTech company
  • Project Management and Digital Asset Management tool evaluation for a 500+ person agency
  • Financial growth plan with KPIs, Marketing Plan & CRM strategy for a 10-year-old consulting business

  • Business Strategy
  • Business transformation
  • Workflow planning and mapping
  • Operating a business
  • Communications
  • Content and Copy
  • eLearning content
  • Technical writing
  • Content templates
  • Finance
  • Accounting
  • Accounting software
  • Financial technology
  • Quickbooks
  • Xero
  • Human Resources
  • Organizational structure
  • Organizational design
  • Job Descriptions
  • Tools
  • ATS software
  • Learning & Development (L&D)
  • In-person and virtual Workshop facilitation
  • eLearning Design
  • eLearning Development
  • Instructional video development
  • Webinar Design and Delivery
  • Job Aids
  • Marketing
  • Social media marketing
  • Organic content (own feed)
  • Email marketing
  • Platforms and software
  • Digital advertising
  • Operations
  • Project management
  • Project strategy
  • Program management
  • Waterfall project management
  • Agile & Scrum
  • Policies and guidelines
  • Operational efficiency
  • Performance monitoring and KPIs
  • Process mapping
  • Process design
  • Process automation
  • Automation strategy
  • Zapier
  • Sales & eCommerce
  • Customer relationship management
  • CRM systems
  • Technology & Data
  • Web development
  • Mobile web development
  • Mobile app development
  • Zoho

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