A middle-aged man with short gray hair, wearing glasses, a light blue shirt, and a dark blazer, is looking at the camera with a neutral expression against a plain white background.

About Me

Location
Ontario, Canada
Languages
English

In Operations, the key to success, regardless of industry, lies in identifying effective strategies, ensuring successful execution, fostering an engaged workforce, and leveraging the correct data. These elements are essential and crucial for maintaining cadence and direction in any business.

Opportunities exist on all fronts with most companies, and they are often where a robust business operating system can enter the picture. Reach out to discuss where I can help.

Who am I?

A firm believer in Patrick Lencioni’s three virtues of an ideal team player and have built teams and modeled my own behaviors on those aspects.

My career has spanned many sectors and industries and left me as a highly adaptable, technology-savvy senior business leader who integrates change and innovation to create a new, chain-linked operating paradigm.   I specialize in working with small and medium-sized companies to align their strategies across leadership and teams with clearly defined goals to accelerate growth and drive top and bottom-line improvements at healthcare organizations, manufacturing plants, and technology teams.

 5.00 rating from 3 reviews
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5.00 rating from 3 reviews
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Experience

Recent Work

  • Overhauled a company operating system, including organization redesign, strategic planning and goal deployment, performance management, and operating reviews.
  • Revitalized and expanded the senior leadership team with experts in their domains.
  • Established Organizational goal-setting processes, OKR, KPI, and Balanced Scorecard implementations, and Performance Management processes in healthcare and SaaS environments.
  • I supported a manufacturing company in downsizing and rescaling operations during COVID-19, realizing a 15% improvement in net income.

Notable Career History

  • Healthcare space (multiple companies) – 12 years (2011-2023)
    • General Manager and Director, Operations roles
    • Point person on key National Operational initiatives – greenfield expansion in Alberta, acquisition of a leading competitor, consolidation review of the Ontario operation, and new balanced scorecards.
  • Manufacturing space (multiple companies in Aerospace and Hydraulics) – 9 years (2002-2011)
    • Director, Operations and Plant Manager roles
    • Led the integration of this private acquisition into a Corporate structure by implementing a  Business Operation system.

Qualifications

  • Bachelor of Science – Physics and Computer Science
  • Principles of Project Management – Atlantica Learning – 1998
  • ACE Certification – Pratt & Whitney Canada – 2001
  • Lean Six Sigma Green Belt – Honeywell – 2005
  • Change Management – ADKAR – 2013
  • Strategy Execution – HBS – 2022

Knowledge Areas Knowledge Areas are the business domains and areas, or specialties, with which consultants, partners, and experts are most familiar.

Industries These are the industries and sectors in which consultants, partners, and experts have demonstrated knowledge and experience.

Recent Work

  • Overhauled a company operating system, including organization redesign, strategic planning and goal deployment, performance management, and operating reviews.
  • Revitalized and expanded the senior leadership team with experts in their domains.
  • Established Organizational goal-setting processes, OKR, KPI, and Balanced Scorecard implementations, and Performance Management processes in healthcare and SaaS environments.
  • I supported a manufacturing company in downsizing and rescaling operations during COVID-19, realizing a 15% improvement in net income.

Notable Career History

  • Healthcare space (multiple companies) – 12 years (2011-2023)
    • General Manager and Director, Operations roles
    • Point person on key National Operational initiatives – greenfield expansion in Alberta, acquisition of a leading competitor, consolidation review of the Ontario operation, and new balanced scorecards.
  • Manufacturing space (multiple companies in Aerospace and Hydraulics) – 9 years (2002-2011)
    • Director, Operations and Plant Manager roles
    • Led the integration of this private acquisition into a Corporate structure by implementing a  Business Operation system.

  • Bachelor of Science – Physics and Computer Science
  • Principles of Project Management – Atlantica Learning – 1998
  • ACE Certification – Pratt & Whitney Canada – 2001
  • Lean Six Sigma Green Belt – Honeywell – 2005
  • Change Management – ADKAR – 2013
  • Strategy Execution – HBS – 2022

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Services

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Reviews

  • Jo Anne A
    5 out of 5

    –

    I would enthusiastically recommend Darren. Darren can very quickly and thoroughly figure out the lay of the land in a business and determine next steps for improvement. Not only is Darren skilled professionally, but he is an all-around great person to work with. Although not an accountant, Darren understands what the numbers mean and uses that information to drive change. Darren is also great with systems and getting information out of a business operating system. I truly enjoyed working with Darren and have no hesitation in not only recommending him, but would work with him again in a minute. Don't hesitate using Darren.

  • Jill S
    5 out of 5

    –

    Darren is highly competent and skilled. He has a wealth of experience and training he leverages to support a multitude of consulting work. He is highly effective and executes deliverables in a timely and efficient way. He is skilled at navigating challenging discussions, as well as in engaging with a diverse audience base. Our organization would recommend Darren very highly. Darren is exceptional and had a significant impact on our organization and various change management initiatives.

  • Christopher H
    5 out of 5

    –

    I am able to recommend Darren without reservation. He is an excellent business leader who is great with people and has a discerning business sense. He is outstanding at organization strategy, structure and operational principles. While working with Darren he consistently provided superior results. Darren is able to collaborate very effectively and is excellent at determining what things are truly important and focusing his efforts on these items. Darren is able to challenge the status quo in a manner which brings people along and gets them to buy into changing the operational elements necessary to achieve new levels of performance. His knowledge of operational principles is unmatched and I would willingly accept any recommendations he makes to improve business operations. Darren has an engaging manner which allows him to successfully work with a wide variety of people to deliver excellent outcomes. I would strongly recommend Darren to any company that is looking for help, as his skill set is flexible, and his professionalism is without question.

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