Suzanne Scott

About Me

Location
Illinois, USA
Languages
English

Suzanne has work and life experience across NA, SA, EMEA, and AP. She is an expert bridge builder – across cultures, between senior management and employees, and within teams. She is adept at identifying and eliminating obstacles, finding solutions, and keeping those involved engaged.

If you are trying to take your company to the next level, and/or also facing significant market changes including major disruption, Suzanne can add value by helping to address the situation. A focus on intangible assets is ever more critical for company success today. Especially while pundits focus only on hard power (i.e., AI or remote operations).

The investment in and effective management of intangible assets, or soft power, can actually become your killer app.

5.00 rating from 4 reviews
Have you worked with Suzanne before?
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5.00 rating from 4 reviews
Have you worked with Suzanne before?
Leave a review

Experience

Recent Work

  • Enterprise-wide culture change, HR Function restructuring, Employee Experience/ Satisfaction initiative with Chicago-based consumer engagement agency (global; 9 thousand emps; 5 major languages)
  • Post-acquisition integration for metro-Chicago area non-profit providing benefit to underserved aged/aging population. (US; 250 emps)
  • Developed/integrated 1st-time ever SOPs for small NYC-based JV global banker group and Littlerock, AR
  • HQ in support of new international employees. (US; 900 emps)

Notable Career History

  • Sr. Global HR Manager, The Marketing Store, Private, Global Consumer Engagement business
  • Director, Prudential Relocation International, Products/Services part of a suite of global relocation services, sold both bundled and independently
  • Chief of Staff, Stephens Inc., Private, NYC-based investment bank with HQ off Wall Street
  • Consultant/Business Advisor, Jump Rhythm®, Multi-Emmy Award-Winning Non-Profit Performing Arts Company
  • HR Manager, USAID, USG Agency under Department of State, Abidjan, Côte d’Ivoire

Qualifications

Education & Professional Development

  • MBA, Durham University Business school – Durham, England, UK, 1998
  • BA, Communications, State University of New York at Albany – Albany, NY, US, 1983
  • CBOM – Certified Business Office Management (MSI: Mgmt & Strategy Inst), 2020
  • CTS – Certified Team Supervisor (MSI: Mgmt Strategy Inst), 2020
  • Predictive Index (PI) Certified Analyst, PI/The Marketing Store, 2014
  • Overseas Assignment Inventory (OAI) Certified, Prudential International Relocation, 2000

Knowledge Areas Knowledge Areas are the business domains and areas, or specialties, with which consultants, partners, and experts are most familiar.

Industries These are the industries and sectors in which consultants, partners, and experts have demonstrated knowledge and experience.

Recent Work

  • Enterprise-wide culture change, HR Function restructuring, Employee Experience/ Satisfaction initiative with Chicago-based consumer engagement agency (global; 9 thousand emps; 5 major languages)
  • Post-acquisition integration for metro-Chicago area non-profit providing benefit to underserved aged/aging population. (US; 250 emps)
  • Developed/integrated 1st-time ever SOPs for small NYC-based JV global banker group and Littlerock, AR
  • HQ in support of new international employees. (US; 900 emps)

Notable Career History

  • Sr. Global HR Manager, The Marketing Store, Private, Global Consumer Engagement business
  • Director, Prudential Relocation International, Products/Services part of a suite of global relocation services, sold both bundled and independently
  • Chief of Staff, Stephens Inc., Private, NYC-based investment bank with HQ off Wall Street
  • Consultant/Business Advisor, Jump Rhythm®, Multi-Emmy Award-Winning Non-Profit Performing Arts Company
  • HR Manager, USAID, USG Agency under Department of State, Abidjan, Côte d’Ivoire

Education & Professional Development

  • MBA, Durham University Business school – Durham, England, UK, 1998
  • BA, Communications, State University of New York at Albany – Albany, NY, US, 1983
  • CBOM – Certified Business Office Management (MSI: Mgmt & Strategy Inst), 2020
  • CTS – Certified Team Supervisor (MSI: Mgmt Strategy Inst), 2020
  • Predictive Index (PI) Certified Analyst, PI/The Marketing Store, 2014
  • Overseas Assignment Inventory (OAI) Certified, Prudential International Relocation, 2000

Suzanne's Store

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Reviews

  • Katie C
    5 out of 5

    Suzanne is such a positive person and so smart! I would highly recommend her.

  • Christine S
    5 out of 5

    I hold Suzanne Scott in high regard. I loved working with her and would work with her again in a heartbeat. She is the kind of person who opens minds and conversation. She brings people together, listens carefully to all stakeholders, and offers strong solutions for consideration. Suzanne benefits from a global view. She understands the importance of not only celebrating differences, but in finding connective threads. She is fun, open, and empathetic. I believe these attributes are her "superpowers." This is why she will always be of tremendous value to any organization for whom she works.

  • Billy S
    5 out of 5

    I can say without any hesitation or reservation that because of Suzanne Scott our company has achieved both competitive strength and visionary uniqueness since 2012 (when she started consulting with us). She is both an off-the-charts astute businesswoman and the kind of exemplary human who knows how to solve any problem, from the smallest and most mundane to the largest and most make-or-break; from fiscally particular to organizationally life-sustaining. But even more: Suzanne is a SUPERB and SUPERBLY skilled, TIRELESS worker when it comes to dealing with/negotiating with other people. She is all about embracing the facts before her and then transforming them into a fuel that ensures both an ethos of optimism and a practice of business resiliency. To the point: she is all about continually keeping herself open to change if change is what is demanded. Because of this characteristic, she exemplifies what it means to be -- using a metaphor -- a high-functioning diplomat at a table who REFUSES to leave that table unless a positive solution is reached for ALL. In short, Suzanne possesses true staying power as a human and unwavering commitment as a team member.

  • Heidi D
    5 out of 5

    Suzanne is a dynamic individual with the expertise, aptitude, enthusiasm and charisma to work with teams, lead others and help organizations to grow and thrive. During our years of working together, Suzanne took on many roles. She served as an HR Business Partner, but also evolved to take on consultant roles with our parent company. When the organization was developing and implementing a rebranding of the global company's brand, mission, vision and values. Suzanne led hundreds of global executives through a branding table exercise that allowed executives to learn and understand the rebrand, visually and practically. Her expertise and engaging approach was instrumental in this initiative. I also utilized Suzanne's infectious personality, expertise and passion as our internal consultant on global mobility matters, particularly, educating and preparing employees taking international assignments from a cultural IQ perspective. Suzanne actually pitched this concept to our organization, as she observed a gap in the preparedness of our travelers and the effectiveness of their experiences abroad. Hence, Suzanne is an absolute gem, and someone you want on your team to not only do great work, have fun and also have lasting impacts. Suzanne would be a great asset to any company.

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