$500.00 excluding tax

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User Research


  • Business Strategy
  • Product & Design


  • Plan
  • Solve


Understanding Users in a Hybrid World: Insightful Research to Empower You Service

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From Amber L
Have questions?Send me a message or book a free consultation.



  • Consultant will dissect issues into smaller components while keeping sight of the broader business objectives.
  • Consultant will conduct competitor analysis to identify market positioning
  • Consultant will conduct user interview to discover insights for future product design
  • Consultant will provide a final report encompassing persona profiles, behavior insight, product roadmap, and design recommendations.
  • Includes 4 – 6 live meetings/collaborative working sessions of 60 – 90 minutes


  • Proposal (PDF from MS PowerPoint/Keynote): Defines objectives, scope, research methods, and expected outcomes, focusing on user insights in a hybrid world.
  • Kick-off Presentation (PDF from MS PowerPoint): Aligns on project background, objectives, priorities, includes a Gantt Chart, team roles, risks, and assumptions.
  • Debrief (PDF from MS PowerPoint/Keynote): Summarizes interview findings, providing early insights into user behavior in a hybrid service environment.
  • Project Status Updates (PDF from MS PowerPoint/Keynote): Offers summaries of user interviews, project progress, and addresses key issues, risks, and dependencies.
  • Final Report and Strategy (PDF from MS PowerPoint/Keynote): Delivers actionable design recommendations and prioritizes issues, focusing on enhancing the hybrid service experience.
  • Includes all completed data collection templates and results for comprehensive analysis.

TIMING: This work typically requires 6 – 8 weeks to complete. A specific timeframe for execution will be agreed between Client and Consultant after purchase.


  • Entails a maximum of two revision cycles, incorporating Client’s input for both the proposal and the final report.
  • Client is expected to offer valuable critiques and direction during the review process.
  • Client agrees to evaluate and approve deliverables within a five-day period following the final submission.
  • Client shall supply necessary source materials and data, including licensed assets, company and brand guidelines, etc.
  • Requests exceeding the agreed scope or additional demands will necessitate a distinct Engagement.

PRICE: Starting from $500 USD.

Additional information






Amber L.

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