$500.00 excluding tax

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Service Design


  • Business Strategy
  • Product & Design
  • Startups


  • Grow
  • Launch
  • Solve


Beyond Expectations: Crafting Services That Delight Customers and Drive Growth

Out of stock

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From Amber L
Have questions?Send me a message or book a free consultation.



  • Consultant will dissect issues into smaller components while keeping sight of the broader business objectives.
  • Consultant will conduct heuristics evaluation and usability testing to discover insights for future product design
  • Consultant will provide a final report encompassing persona profiles, behavior insight, product roadmap, and design recommendations.
  • Includes 4 – 6 live meetings/collaborative working sessions of 60 – 90 minutes


  • Proposal: Outlines goals, scope, and methods for service designs that exceed customer expectations, with a preview of expected research results.
  • Kick-off Presentation: Aligns team on objectives, project plan, roles, and risk management, focusing on exceptional service delivery.
  • Debrief: Summarizes interview insights, key to developing services that delight customers.
  • Project Status Updates: Reviews interview findings and overall progress, addressing key project challenges.
  • Final Report and Strategy: Offers actionable recommendations and prioritizes issues for impactful service design growth.

TIMING: This work typically requires 6-10 weeks to complete. A specific timeframe for execution will be agreed between Client and Consultant after purchase.

  • Entails a maximum of two revision cycles, incorporating Client’s input for both the proposal and the final report.
  • Client is expected to offer valuable critiques and direction during the review process.
  • Client agrees to evaluate and approve deliverables within a five-day period following the final submission.
  • Client shall supply necessary source materials and data, including licensed assets, company and brand guidelines, etc.
  • Requests exceeding the agreed scope or additional demands will necessitate a distinct Engagement.

PRICE: Starting from $500 USD.

Additional information


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Amber L.

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