Elliot J.

About Me

Location
Texas, USA
Languages
English

I’m a process engineering and business operations professional with 15+ years of experience driving operational transformation across multiple industries. My background combines continuous improvement, manufacturing engineering, business process optimization, and data-driven decision-making to improve efficiency, reduce costs, and strengthen performance.

I’ve led initiatives ranging from enterprise risk workflow optimization and BPMN process mapping to Kaizen events and quality improvement programs that increased first-pass yield and cut non-conformance cycle times by 50%. I’m especially strong at bridging technical operations with stakeholder communication, helping organizations implement practical, scalable solutions that improve profitability and operational excellence.

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 5.00 rating from 2 reviews
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Experience

Senior Business Process Consultant, Accredo Packaging, Inc., Jun 2024 – Present

  • Led current‑state and future‑state documentation across operational and administrative functions
  • Produced BPMN (Business Process Modeling and Notation) swim-lanes, SOPs, and work instructions to standardize execution and training
  • Facilitated prioritization sessions to identify high‑impact opportunities; built a sequenced backlog
  • Partnered with ERP consultants to align documented processes with system capabilities

Business Process Consultant, Centuri Group, Inc., Aug 2023 – Feb 2024

  • Documented end‑to‑end processes across Operations, Finance, Fleet, and Billing
  • Identified risks, redundancies, and hand‑off gaps across workflows
  • Built process inventories and prioritization boards to guide improvement roadmaps

Senior Process Engineer Consultant, USAA, Jun 2020 – Feb 2023

  • Led PRCI/RCSA process documentation in Credit Analytics and Enterprise Risk & Controls
  • Created BPMN (Business Process Modeling and Notation) 2.0 models; facilitated stakeholder validation; improved evidence traceability
  • Enabled leadership prioritization via clear risk/control mapping and issue visibility

Manufacturing / Industrial Engineer, Hewlett‑Packard, Feb 2012 – Oct 2015

  • Led value stream documentation and prioritization across server manufacturing
  • Reduced integration cycle time by ~50%; achieved 95% First Pass Yield through Kaizen
  • Accelerated new‑product integration by ~80% through standardized training and playbooks

Qualifications

Education & Professional Development

  • M.S., Industrial Engineering Technology (Management), Texas Southern University
  • B.S., Industrial Technology (CADD), Prairie View A&M University

Skills

  • Lean Six Sigma Green Belt Certification, Flow Consulting, Inc, December 2012
  • Lean Six Sigma Black Belt Certification, OpEx Learning, April 2024
  • Simple AI Black Belt 3.0, Simple AI Business School, August 2025

Knowledge Areas Knowledge Areas are the business domains and areas, or specialties, with which consultants, partners, and experts are most familiar.

Industries These are the industries and sectors in which consultants, partners, and experts have demonstrated knowledge and experience.

Senior Business Process Consultant, Accredo Packaging, Inc., Jun 2024 – Present

  • Led current‑state and future‑state documentation across operational and administrative functions
  • Produced BPMN (Business Process Modeling and Notation) swim-lanes, SOPs, and work instructions to standardize execution and training
  • Facilitated prioritization sessions to identify high‑impact opportunities; built a sequenced backlog
  • Partnered with ERP consultants to align documented processes with system capabilities

Business Process Consultant, Centuri Group, Inc., Aug 2023 – Feb 2024

  • Documented end‑to‑end processes across Operations, Finance, Fleet, and Billing
  • Identified risks, redundancies, and hand‑off gaps across workflows
  • Built process inventories and prioritization boards to guide improvement roadmaps

Senior Process Engineer Consultant, USAA, Jun 2020 – Feb 2023

  • Led PRCI/RCSA process documentation in Credit Analytics and Enterprise Risk & Controls
  • Created BPMN (Business Process Modeling and Notation) 2.0 models; facilitated stakeholder validation; improved evidence traceability
  • Enabled leadership prioritization via clear risk/control mapping and issue visibility

Manufacturing / Industrial Engineer, Hewlett‑Packard, Feb 2012 – Oct 2015

  • Led value stream documentation and prioritization across server manufacturing
  • Reduced integration cycle time by ~50%; achieved 95% First Pass Yield through Kaizen
  • Accelerated new‑product integration by ~80% through standardized training and playbooks

Education & Professional Development

  • M.S., Industrial Engineering Technology (Management), Texas Southern University
  • B.S., Industrial Technology (CADD), Prairie View A&M University

Skills

  • Lean Six Sigma Green Belt Certification, Flow Consulting, Inc, December 2012
  • Lean Six Sigma Black Belt Certification, OpEx Learning, April 2024
  • Simple AI Black Belt 3.0, Simple AI Business School, August 2025

Videos

Business Video Thumbnail for Elliot Jordan, Senior Business Process Consultant. Features a professional headshot of Elliot Jordan, company logo, experience summary, and the text: "Document → Prioritize → Analyze → Improve" in green. Design includes a sleek white background with blue text.
Video resume - Elliot Jordan, Business Process Consultant

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Reviews

  • James C
    5 out of 5

    –

    I have had the pleasure to work with Elliot and he has been a net positive in any space he has touched.

  • Brion H
    5 out of 5

    –

    Elliot is very ambitious and motivated to be a great consultant. He reached out seeking help from me to complete his Six Sigma Black Belt by completing a project and studying for the exam, and I was impressed with his determination and persistance to achieve it. He has excellent experience with IT transformations and project management and is willing to learn and adapt to support other consultants. He is professional, organized and trustworthy, so you can feel confident that he will come through and deliver.I would feel very confident having Elliot support me on my projects, and take ownership on projects that align with his skill set.

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