Jennifer D.

About Me

Location
Texas, USA
Languages
English

Jennifer Daly is an experienced HR leader with an MBA and certifications, including PHR, SHRM-CP, and Master Level Certified Life Coach. She brings a strategic and well-rounded approach to building scalable people operations and supporting business growth across multi-state organizations.

Her expertise spans full-cycle HR, including talent acquisition, employee relations, performance management, and policy development. She is known for creating structure where it’s often missing, implementing clear systems, strengthening leadership, and driving accountability across teams.

Jennifer takes a practical, business-first approach to HR, ensuring solutions are both compliant and effective in real-world application. She partners with organizations to build strong foundations, develop confident leaders, and create high-performing teams.

5.00 rating from 3 reviews
Have you worked with Jennifer before?
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5.00 rating from 3 reviews
Have you worked with Jennifer before?
Leave a review

Experience

Recent Work

  • Led HR operations and strategy across multi-state organizations, supporting business growth while ensuring compliance across both remote and multi-site operations
  • Built and implemented foundational HR infrastructure, including employee handbooks, policies, and standardized processes to create consistency and reduce risk
  • Partnered with executive leadership to strengthen organizational structure, improve accountability, and drive overall team performance
  • Designed and executed full-cycle recruiting strategies, improving hiring quality and creating more structured, repeatable hiring processes
  • Advised leaders on employee relations matters, including performance management, conflict resolution, and terminations, ensuring both compliance and practical application
  • Developed and implemented performance management frameworks to drive clarity, consistency, and accountability across teams
  • Created and launched structured onboarding programs that improved new hire experience and accelerated time to productivity
  • Conducted comprehensive HR audits and delivered actionable roadmaps to strengthen compliance and operational effectiveness

Leadership & Program Development

  • Built and executed the GROW Management Prep Course, equipping emerging leaders with the tools, structure, and confidence to transition successfully into management roles
  • Designed and facilitated ID Leadership Labs, focused on developing leadership capability, improving communication, and strengthening team effectiveness
  • Coached managers on leadership development, including communication, accountability, and navigating difficult conversations with confidence
  • Developed scalable leadership resources and frameworks to support consistent manager development across the organization

 Systems & Scalability

  • Built scalable HR systems, templates, and processes to streamline operations and reduce administrative burden
  • Provided strategic HR guidance during periods of growth and organizational change, helping businesses scale while maintaining stability and strong team performance

Notable Career History

  • Vice President, Human Resources, Infinite Digital, 4 years
  • Fractional Human Resources Director, Various, 12 years
  • HR Manager, Insight for Living, 2 years
  • Corporate Project Manager, HR, Jack Henry & Associates, 3 years

Qualifications

Education & Professional Development

  • Master of Business Administration (MBA) – Human Resource Management
  • Professional in Human Resources (PHR) Certification
  • Society for Human Resource Management – Certified Professional (SHRM-CP)
  • Master Level Certified Life Coach

Knowledge Areas Knowledge Areas are the business domains and areas, or specialties, with which consultants, partners, and experts are most familiar.

Industries These are the industries and sectors in which consultants, partners, and experts have demonstrated knowledge and experience.

Recent Work

  • Led HR operations and strategy across multi-state organizations, supporting business growth while ensuring compliance across both remote and multi-site operations
  • Built and implemented foundational HR infrastructure, including employee handbooks, policies, and standardized processes to create consistency and reduce risk
  • Partnered with executive leadership to strengthen organizational structure, improve accountability, and drive overall team performance
  • Designed and executed full-cycle recruiting strategies, improving hiring quality and creating more structured, repeatable hiring processes
  • Advised leaders on employee relations matters, including performance management, conflict resolution, and terminations, ensuring both compliance and practical application
  • Developed and implemented performance management frameworks to drive clarity, consistency, and accountability across teams
  • Created and launched structured onboarding programs that improved new hire experience and accelerated time to productivity
  • Conducted comprehensive HR audits and delivered actionable roadmaps to strengthen compliance and operational effectiveness

Leadership & Program Development

  • Built and executed the GROW Management Prep Course, equipping emerging leaders with the tools, structure, and confidence to transition successfully into management roles
  • Designed and facilitated ID Leadership Labs, focused on developing leadership capability, improving communication, and strengthening team effectiveness
  • Coached managers on leadership development, including communication, accountability, and navigating difficult conversations with confidence
  • Developed scalable leadership resources and frameworks to support consistent manager development across the organization

 Systems & Scalability

  • Built scalable HR systems, templates, and processes to streamline operations and reduce administrative burden
  • Provided strategic HR guidance during periods of growth and organizational change, helping businesses scale while maintaining stability and strong team performance

Notable Career History

  • Vice President, Human Resources, Infinite Digital, 4 years
  • Fractional Human Resources Director, Various, 12 years
  • HR Manager, Insight for Living, 2 years
  • Corporate Project Manager, HR, Jack Henry & Associates, 3 years

Education & Professional Development

  • Master of Business Administration (MBA) – Human Resource Management
  • Professional in Human Resources (PHR) Certification
  • Society for Human Resource Management – Certified Professional (SHRM-CP)
  • Master Level Certified Life Coach

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Reviews

  • Natalie M
    5 out of 5

    I had the pleasure of working with Jennifer for four years at Infinite Digital. During her time there as Vice President of Human Resources, I can confidently say she is one of the most exceptional leaders I’ve encountered. She brings a rare combination of strategic thinking, empathy, and decisiveness that makes a lasting impact on both the people and organization.She consistently aligned HR initiatives with broader goals of the company, propelling the company’s culture and structure with an emphasis on putting team members first. She handled complex employee relations issues, mentored team members on hiring, partnered with senior leadership on critical decisions and so much more.Her knowledge and expertise in the field, paired with her compassion and level of standards make her an excellent addition to any organization. I would recommend her to any organization seeking a thoughtful, strategic and people-centric HR leader.

  • Stephen W
    5 out of 5

    We were a small company with no formal Human Resources function when we hired her. She built the entire thing from the ground up - EE handbook with policies, management training, compensation review policy, benefits and perks portfolio, workforce analytics, and more. Once done, she successfully managed it as we grew EE and manager counts.Also, Jennifer regularly coached me and other managers through more complex employee development and communication moments. For example, we reorganized a department and had to reset some EE working hour expectations to accommodate updated responsibilities. She looked over our plan and edited it so that impacted individuals heard from the most appropriate person at the right time to make this transition easier.In another instance, we performed an acquisition and wanted to keep a key player with us for growth even though we couldn't immediately employ her in the same capacity as she previously held. Jennifer helped us walk through those conversations and met with this EE one on one to help her feel valued and to hold the long term vision of her career in mind.Furthermore, Jennifer conducted an annual manager and EE survey and floated several key opportunities to the senior team related to better connecting company and client performance to EE responsibility to help with workplace satisfaction and improve retention.

  • Alynna W
    5 out of 5

    Knowing Jennifer and working with her on major events, I’ve seen her strong work ethic. She is passionate, responsible, and professional. She always seemed to have a solution before an issue would even present itself, she was already ready!

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