Certified in DISC Behavioral Analysis
I have successfully impacted companies with expertise in consulting, marketing, and business development for over 20 years. I am the president and CEO of a company that is best known for DESIGNING AMAZING CUSTOMER EXPERIENCES. My unique approach has won us many opportunities to work with companies from top to bottom and inside-out. We create corporate cultures, engaged employees, organizational processes, sales and customer service training, marketing, creative and digital solutions, and software strategy and development, all from a customer’s perspective. Our solutions are as unique as each of our clients, and we do not use off-the-shelf templates.
I enjoy working as an extension of client’s companies and complementing their existing teams to consult, solve, plan, create and strategize. Either way, my approach is unique in that I educate my clients to become strong and independent. I’m not stuffy nor use industry jargon to impress, so working with me will be the easiest and happiest part of your day.
Notable Career History
My Clients Have Included:
BMO/BMO Harris, South Western Insurance Group, MedThree Insurance Group, Better Living Health and Community Services, UPS Customer Solutions, Peel Region, Landscape Ontario, Lumedi, Homewell Senior Care, LandKind, Smart Watering Systems.
Creator and developer of three products:
1 – Blind Spot Review™- Measure Insights and Drive Improvements
An online employee survey tool that is prepopulated with SMART questions, across six essential pillars of your organization (organizational culture, employee engagement, processes/training, productivity, strategy, and marketing). The results instantly show what needs fixing, where the repairs need to happen, and what requires priority attention.
2 – The Fish Tank™ – Sales, CRM and Small Business Management
It’s designed to help you confidently understand your business quicker and easier. It’s like having sales, marketing, project management, and administrative help all at once. The real-time reports show you exactly what you are doing well and where improvements need to be made in your sales process.
3 – Discovery Planner™ – Because there’s more to life.
It’s more than just a planner. It’s also a series of self-discovery exercises, daily accountability triggers and questions, and monthly pulse checks to help you live fully in all areas of life.
Strategic Deep Dive Days provides us an opportunity to work with you a day at a time, to delve into any area of your business...
Many companies are eager to market and advertise their products or services in the hopes of increasing business. However, it ...